1. Introduction
Blackstone Mining ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our website or services.
2. Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal identifiers such as your name, email address, phone number, and company name, when you voluntarily submit them through a contact form, sign-up form, or similar feature.
- Account and usage information, such as information you provide when creating an account, requesting a demo, or interacting with our tools and dashboards.
- Technical data, including your IP address, browser type and version, device identifiers, operating system, referring URLs, and pages visited, collected automatically as you navigate the site.
- Cookies and tracking data, collected through cookies, pixels, and similar technologies as described in Section 6 below.
- Correspondence, including any communications you send to us, such as support requests or feedback.
3. How We Use Your Information
We may use information that we collect about you or that you provide to us for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to inquiries, process requests, and provide customer support.
- To personalise and improve your experience on our website.
- To send administrative information, updates, and, where permitted, marketing communications.
- To monitor and analyse usage and trends to improve the functionality of our website and services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Blackstone Mining.
- To comply with applicable legal obligations.
4. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your data protection rights.
5. How We Share Your Information
We do not sell your personal information. We may share information we collect about you in the following circumstances:
- With service providers, contractors, and vendors who perform functions on our behalf, such as hosting, analytics, and communications tools.
- With professional advisers, including lawyers, auditors, and insurers, where necessary.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our Terms of Service and other agreements.
- If we are involved in a merger, acquisition, financing, or sale of business assets, in which case personal information may be among the assets transferred.
- With your consent or at your direction.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and usage. Cookies are small data files stored on your device that help us recognise your browser and remember certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We do not currently respond to "Do Not Track" browser signals.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where this occurs, we take reasonable steps to ensure that your information continues to receive an appropriate level of protection in accordance with this Privacy Policy and applicable law.
10. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
- Lodge a complaint with a relevant supervisory or data protection authority.
To exercise any of these rights, please contact us using the details provided on our Contact page.
11. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party site you visit.
12. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch through the details provided on our Contact page.